I love your products. Honestly. I boast of your goodness to anyone who will listen. You're almost a religion to me. Which is why it hurt me in my soul that you let me down today.
See, I have the original iPhone. (Which I love. Did I mention that I love your products?) Yesterday I upgraded iTunes to Version 7.7 in anticipation of the new iPhone software. Today you released iPhone 2.0 software. Color me tickled pink! (Okay ... don't. Pink isn't a good color on me.) Like a good lemming, I upgraded. (All good lemmings should upgrade.)
All good lemmings did upgrade! Which is why my iPhone was a brick for FOUR HOURS until it could connect to your iTunes Store!!!
Guys. Seriously. I understand that everyone wants your stuff. But maybe, perhaps, if you can find it in your collective heart ... next time you do something as massive as release new hardware and software ON THE SAME DAY ... maybe, perhaps, you can ensure that you have the capacity to handle the crush of cyber-people who will be trying to get the latest-and-greatest.
I don't like having my faith shaken.
Your Blind Follower,